Training for your team
We provide your staff with informative video training lessons they can watch when it fits their schedule. We provide initial live training for your practice leaders to insure a smooth kick-off.
All of our clients have access to our extensive helpdesk. It contains useful information to help you understand insurance ABA Therapy Billing Service, required forms and MRC processes. All training videos are available in our helpdesk at any time.
Every implementation will be reviewed by several different departments to make sure we have a smooth start. Several meetings are held prior to setting a “go-live date” and then weekly meetings make sure we are all on track.
Our implementation specialists will work with your practice to make sure everything is working correctly and all of your questions have been answered. Once everyone agrees your account is setup and working properly you will be assigned your account representative.
Once you are transferred to your permanent account representative you will have at least monthly meetings to touch base. Your account representative will have multiple assistants working with her, access to certified professional coders, regular communication with your enrollment specialist and multiple managers reviewing your account.
Our understanding of ABA Therapy Billing, insurance requirements and medical practice account management will help your team succeed.
As you grow your practice it becomes increasing difficult to keep all your systems running optimally. MRC helps your practice grow with our procedures, software tools and years of experience. By improving your workflow and patient experience your practice will prosper and grow.
We help you monitor one of the most important aspects of your practice – Your Financial Health!
Clinical Documentation Software Integration
MRC can work with many practice management and documentation/data gathering software products. We offer several methods to obtain the information we need directly from these tools. We have experience with many ABA practice management software systems and can usually implement an easy ABA Therapy Billing solution. We are currently integrated with TotalABA by Inviscid Software which reduces errors and double entry. Other integrations are optionally available.